Refund policy

Refund Policy – TrendingWorlds.com

Thank you for shopping at TrendingWorlds.com. We want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help!

1. Eligibility for Refunds:

  • Items must be returned within 30 days of purchase.
  • To be eligible for a refund, the item must be unused, in the same condition you received it, and in its original packaging.
  • Proof of purchase (receipt or order number) is required for all refunds.

2. Non-Refundable Items:

  • Sale items, gift cards, and personalized/custom products are not eligible for refunds.
  • Items that show signs of use, damage, or alteration are not eligible.

3. How to Request a Refund:

  1. Contact us at [Your Contact Information] with your order number and reason for the return.
  2. We will review your request and provide further instructions on how to return your item.
  3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

4. Refund Process:

  • Approved refunds will be processed within 7 business days to the original method of payment.
  • You will receive a confirmation email once your refund has been processed.
  • Depending on your bank, the funds may take an additional 5-10 business days to appear in your account.

5. Shipping Costs:

  • Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
  • Original shipping costs are non-refundable.

6. Exchanges:

  • If you need to exchange an item for a different size or color, please contact us. Exchanges are subject to product availability.

7. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us within 7 days of receiving your order with photos of the damage.
  • We will arrange for a replacement or full refund, including any shipping costs.

8. Late or Missing Refunds:

  • If you haven’t received a refund yet, please first check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.
  • If you still have not received your refund after 10 business days, please contact us at adam@trendingworlds.com.

For any questions about our refund policy, please contact us at adam@trendingworlds.com.

Shopping Cart